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The first charge may be more recalcitrant because the battery has been without charge for a long time. Don't worry, after a few charges it'll be much easier. Simply place your CEEFIT on the induction charger to recharge: if your CEEFIT flashes blue, it's charging properly! Don't hesitate to gently move the CEEFIT to find the charging point. Check that the charger is installed the right way round, with the CEEFIT logo facing the charger logo. If the problem persists, send us a video to show us how you try to charge your CEEFIT at help@seaverhorse.com. We'll get back to you as soon as possible.
You have two options: First, activate Bluetooth on your phone. Open the Seaver app and click on the "+" icon to start a new training session or record an electrocardiogram. Select your horse. A new page appears with your CEEFIT detected. Click on the product to connect. You can also use the app's main menu: once your phone's Bluetooth is activated, click on the "my devices" page and select your CEEFIT to connect to it. Note: once a product is connected to a phone, it is no longer visible to others. You should only connect to your CEEFIT via the Bluetooth application (never pair it in your phone's system settings).
The first time CEEFIT connects to your phone, an update starts automatically. This corresponds to the synchronization of your devices. To ensure that the update runs smoothly, you need to make sure that CEEFIT remains on charge for the duration of the update. To do this, simply set your CEEFIT to charge. Once charging, connect to the device from the app and the update will start automatically. You can follow its progress from the app. Make sure you don't leave this page, put your phone on standby or close the app. Once the update is complete, you can stop loading your CEEFIT and use it as you wish.
Make sure you have your Seaver product close to your phone. Then check these three points:
- CHARGING: Most often when your Seaver is not detected, it's because it's not charged. Charge your product for 1 to 2 minutes and see if it appears in your app. Only a (partially) charged product can be recognized by the Seaver app.
- PROXIMITY: Bluetooth has a range of 20 to 50 meters. Some materials or interference may reduce this range.
- LOCATION: Go to your phone's settings, enable location for your phone, and add "location" permission for the Seaver app. If the problem persists, contact us at help@seaverhorse.com
Once your airbag has been triggered, it can be used again straight away.
First, make sure the airbag has not been damaged. If it has, you can reset the system as follows:
1. Prepare the tools needed to reset the system: new cartridge, wrench.
2. Unscrew the used cartridge.
3. Remove any residual gas from inside your airbag by placing it on a flat surface. Apply pressure to each part of the inner tube to completely evacuate the CO2 gas. To avoid damaging the interior of your airbag, avoid bending or rolling it. It may take some time for all the gas to evacuate, but this is essential before reassembly. Open the inner zips to gently flatten the inner tube.
4. remove the rubber cap from the bottom of the trigger.
5. Using the wrench, unscrew the screw that was hidden by the cap.
6. Insert the ball of the connecting strap in the middle of the release, in the hole provided. Pull on the connecting strap to ensure that the system is correctly installed.
7. Tighten the screw, then replace the cap.
8. Screw a new cartridge into place.
9. Pull out the end of the connecting strap through the hole provided and close the zip.
The lower screw must be screwed in completely and firmly for the airbag to be properly armed. If the screw is not tightened all the way, the airbag will not activate in the event of a fall.
The cartridge cannot be screwed all the way into the holder. Tighten it, but don't insist - it can't be fully inserted.
Regularly check that the airbag is in good condition, and carry out a general check once a year to ensure that it is working properly. If in doubt, contact us at help@seaverhorse.com.
- You should have your airbag serviced in the following cases:
. The system has not been triggered by a fall
. The inner tube is damaged and/or leaking
. The airbag's fabric protection is torn or cut
. You have left your airbag in too hot or too humid an environment for at least 7 days
- You do not need to have your airbag serviced in the following cases:
. If the steel buckle or key ball connector shows signs of rust or wear, replace it immediately
. If the system has triggered, but the vest is undamaged